Privacy Policy

1. Introduction

Momo ("Momo", "we", "us" or "our") is a speech practice app for parents and caregivers, published by Selcora Mobile. This Privacy Policy explains what information the Momo app and this website collect, how we use it, and the choices you have. By using Momo, you agree to the practices described here.

We built Momo so that the things you create about your child stay with you. The child profile and practice history are stored on your device.

2. Information we collect

2.1 Information stored only on your device

The following is created and stored locally on your device and is not sent to our servers:

• The child profile you create: the name you type and the avatar you pick
• Practice history and progress: which words were said or skipped, stars, streaks and the last seven days
• Your settings: learning language, accent, Momo's voice, speaking speed, practice options and reminder times

2.2 Microphone and speech recognition

When a practice round listens for a word, Momo asks iOS for access to the microphone and to speech recognition, and uses Apple's speech recognition to check the word. Depending on your device and language, Apple may process the audio on your device or on Apple's servers. We do not record, store or receive the audio. The recognized text is used on your device to compare it with the word. If you do not allow access, you can keep practicing in listen and repeat mode.

2.3 Information collected automatically

To keep the app reliable and to support a free version, we and our service providers may collect limited technical and usage data:

• Device type, operating system version, app version, and language and region settings
• How the app is used, such as screens opened, packs started and practice sessions finished
• Crash and diagnostic data
• A device advertising identifier, only if you allow tracking (see Section 4)
• A push notification token, if you allow notifications
• Purchase and subscription status, together with a random app user identifier used to manage it

We do not ask you to create an account, and we do not collect your email address or phone number in the app.

2.4 Feedback you send

If you send feedback from the app's settings, we receive the rating and the message you choose to send. Please do not include personal details about your child in feedback.

2.5 This website

This website does not use cookies or analytics. Our hosting provider may keep standard server logs, such as IP address, browser type and the pages requested, for security and reliability.

3. How we use information

• To provide, operate and maintain the app
• To understand which features are used so we can improve Momo
• To diagnose crashes and fix technical problems
• To process in-app purchases and restore them
• To show ads in the free version of the app
• To deliver practice reminders and, if you allow notifications, occasional messages about the app

4. App Tracking Transparency and advertising

The free version of Momo shows ads provided by Google AdMob. On iOS, Momo asks for your permission before tracking your activity for personalized advertising. If you decline, the app keeps working and you may see less relevant ads. You can change this at any time in Settings > Privacy & Security > Tracking.

Where the law requires it, for example in the European Economic Area and the United Kingdom, we ask for your consent before ads are personalized. Momo Premium removes ads.

5. Notifications

Practice reminders are scheduled on your device for the days and time you choose. If you allow notifications, we may also send notifications through OneSignal. You can turn notifications off at any time in your device settings.

6. Third-party services

Momo uses the following services, which process limited data under their own privacy policies:

• Apple: App Store, in-app purchases, speech recognition and text to speech. Policy
• Google Firebase: usage analytics and crash reporting. Policy
• Google AdMob: advertising in the free version. Policy
• OneSignal: push notifications. Policy
• Hece: subscription management, in-app offers and app analytics.

7. Refund Requests

If you request a refund for an in-app purchase or subscription from Apple, we may share information about your in-app purchase activity with Apple to help assess the refund request. This information may include: the time elapsed since you installed the app, your total app usage time, an anonymized account identifier, whether the purchased content was accessed or consumed, whether your purchase included a free trial period, the total amount you have spent in the app, and the total amount previously refunded to you. This data is shared only in response to a refund request initiated by you, and only with Apple. If you do not want this information to be shared, you may opt out at any time by contacting us at info@selcoramobile.com.

8. Children's privacy

Momo is designed for parents and caregivers to use together with their child. It is not meant for children to use on their own. We do not knowingly collect personal information from children. The name and avatar you add for your child stay on your device and are not sent to us. If you believe we have received personal information about a child, contact us and we will delete it.

9. Data retention

Information stored on your device stays there until you reset the profile in the app's settings or delete the app. Analytics and diagnostic data are kept by our service providers only as long as needed for the purposes above.

10. Security

We use commercially reasonable measures to protect data. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

11. International transfers

Our service providers may process data in countries other than your own. Where this happens, it is done with the safeguards that applicable data protection law requires.

12. Your rights

Depending on where you live, including under the GDPR, the UK GDPR, Türkiye's Personal Data Protection Law (KVKK) and the CCPA, you may have rights to access, correct, delete or restrict the processing of your personal data, to object to processing, and to withdraw consent. Because most data stays on your device, you can exercise many of these rights by editing or resetting the profile, or by deleting the app. For other requests, contact us using the details below.

13. Changes to this policy

We may update this Privacy Policy from time to time. We will post changes on this page and update the "Last updated" date above.

14. Contact us

For questions about this Privacy Policy or to exercise your rights, email info@selcoramobile.com or visit selcoramobile.com.